Navyasa Case Study — ROAS 0.5 → 3 | Command Ads
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Apparel · Case Study

ROAS 0.5 → 3Aditya Birla Group brand

Navyasa

2024 · Performance Marketing, CRO

Six-fold ROAS turnaround for a celebrity-backed saree brand.

Navyasa

About the brand

Navyasa by Liva, Aditya Birla Group's contemporary saree brand, targets affluent women aged 25–44. Despite a strong brand image and high-profile endorsements, the brand faced profitability challenges in the competitive online women's clothing market.

Before we started

  • Market challenge: in a saturated market, Navyasa struggled to differentiate and engage high-intent customers
  • Profitability struggle: after 1.5 years — and despite endorsements from the likes of Deepika Padukone — online sales lagged
  • ROAS goal: an urgent need to achieve a positive return on ad spend

After we stepped in

  • Comprehensive evaluation: heuristic & UX analysis, technical & analytics review, conversion funnel and competitive analysis
  • Addressed user challenges: navigation, content inconsistencies, technical issues, checkout difficulties and trust gaps
  • Customer-journey mapping across website performance, brand presentation and design
  • Holistic, funnel-driven media across Meta and Google

Result

Effective CRO combined with the right performance-marketing strategy lifted Navyasa from an initial 0.5 ROAS to a robust 3 — a successful transition to profitable growth.

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